Real-time voice AI and digital human
Prior work · AI product engagements (confidential)
Speech in, speech out, in under a second, with AI reasoning in between.
Voice AI products that listen, reason and reply in natural speech in under a second, including a real-time digital human, with response delay cut by 35%.
Prior work. A system our engineers delivered in an earlier or concurrent role. The client is confidential, and it isn't presented as a MAUK client project.
- What it is
- AI system
- Industry
- Cross-industry
- Status
- In production
- Year
- 2025
Prior work · client confidential
Voice AI
The client's system is not shown
The problem
What needed solving
A voice conversation with AI feels broken the moment the delay creeps past a second: people talk over the system, or give up. Every step adds delay, from understanding speech to reasoning to speaking, and in a digital human, animation too.
The solution
What the team built
Voice and digital-human experiences engineered around one number, the time from the caller finishing a sentence to the AI starting its reply.
Core functionality
- Understands speech as it is spoken
- AI reasoning, with several agents where needed
- Replies in natural speech
- Voice and real-time digital-human channels
Business impact
What it achieved
35%
lower response delay
From two engineers' CVs.
<1s
conversational turns
From the engineer's CV.
What sets it apart
Why it works
- 01
Fast enough to feel human
Replies begin in under a second, so conversations flow instead of stalling.
- 02
Keeps talking when a part fails
Fallbacks keep the conversation going if one step is slow or unavailable.
Services
Where this work fits
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