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Client projectVerified Live

Fort Healthcare Solutions website and operations platform

Medical billing & revenue cycle company · Virginia, USA

A new website for a U.S. medical billing company, and the operations platform built to run its sales, client work, people and pay.

Two products for one company. The website presents the billing, coding, credentialing and revenue cycle services to U.S. practices and turns enquiries into leads. The platform is built to take a practice from first call to signed contract, run the client work that follows and pay the people who did it, with an assistant on every screen. The website is live; the platform's first release is complete and is shown here on its fictional demo company.

What it is
Business software
Industry
Healthcare
Status
Live
Year
2026
Visit the live websiteDiscuss a similar project

Public website only. The platform is pictured on its fictional demo company; the client's own data is private. Photography on the site is AI-generated art direction.

forthealthcaresolutions.us
Fort Healthcare Solutions homepage: Your practice's revenue, fortified, with buttons for a free practice analysis and the services
The new website, live on the client's own domain (photography and 3D objects are AI-generated art direction).

The problem

What needed solving

Selling billing services to U.S. practices means calls and follow-ups across territories, and that work usually lives in phones, spreadsheets and inboxes, while the hand-offs to proposals, onboarding and payroll live somewhere else again. Every client record is sensitive, and the free consultation page on the company's old website led to a missing page.

The solution

What we built

A fast, search-friendly website with a free practice analysis that arrives as a lead, and one operations platform for sales, automation, client operations, HR and payroll, built around how the company sells and serves its clients.

Core functionality

  • Territories on a U.S. map, with new practices routed to the right rep by ZIP code, city, county or state
  • Practices imported from spreadsheets and the national provider registry, with duplicates found and merged
  • A prioritised work queue and click-to-call, with every call outcome logged
  • Follow-up rules the company writes itself: texts, emails and calls that wait, repeat and stop on a reply
  • Texts and emails from approved templates, sent only with consent and within sending hours
  • Pipeline, proposals and contracts signed in person or through a single-use link
  • A complete record for every client practice: services, credentialing cases, tasks, documents and reports
  • Employee records, attendance across night shifts, leave and contractor invoices
  • Payroll with commissions and incentives, approved by the owner, with self-service payslips
  • Website: 13 service pages and a three-step free practice analysis that lands in the platform as a lead

Screens

More screenshots

The owner's dashboard: how the sales engine ran over the last 30 days, on the fictional demo company.
A rep's work queue: who to call next and why, with the follow-ups that are due.
The pipeline, from first conversation to signed contract.
Territories on a U.S. map, each county shaded by how much of it the team has reached.
Everything about a client practice in one place.
A follow-up rule the company writes itself, explained in plain words beside the settings.
Credentialing cases tracked payer by payer.
The website walks a practice through the revenue cycle, step by step.
The free practice analysis: a three-step request that arrives in the platform as a lead with a call-back.
The website on a phone.

Captured from the live site, a demo workspace, or the product running on sample data. No customer records, passwords or private admin data are shown.

Business impact

What it achieved

  • Website live on the client's new domain

    Page addresses from the company's previous website lead straight to their new pages.

    Verified

  • 13

    service pages on the new website

    Ten revenue cycle services and three digital services for practices.

    Verified

  • Platform first release complete

    Sales, client operations, people and pay in one system, demonstrated end to end on a fictional company ahead of go-live.

    Verified

What sets it apart

Why it works

  1. 01

    One record from first call to commission

    A practice is imported, called, met, sent a proposal, signed and onboarded as a client in the same record, and the won deal flows into the rep's commission on payroll. Nothing is retyped between sales, operations and pay.

  2. 02

    Follow-ups that run themselves

    After an unanswered call, the company's own rule sends a text thirty minutes later and calls again two business days on, stopping the moment the practice replies. Only approved templates, only with consent, only in sending hours.

  3. 03

    Privacy and proof built in

    Each person sees only what their role and territory allow, sign-in can require a second step, files are encrypted, sensitive changes are kept in a tamper-evident record, and backups are restore-tested. The security controls are mapped to the HIPAA Security Rule to support the company's own compliance programme.

  4. 04

    Built for teams across time zones

    Attendance follows each person's own time zone and shift, including night shifts that cross midnight, territories keep their local time, and payroll pays each person in their own currency.

  5. 05

    Help on every screen

    An assistant answers "how do I" and "why can't I" for the person's role and the page they are on, from the company's own guides and live rules, with a button to the right place. It keeps working with no AI service connected.

For your business

What we can build for you

We build systems like Fort Healthcare Solutions through our Custom Software & SaaS service. For your business, that can mean:

  • Operations platforms

    Booking, dispatch, sales, workflow and back-office systems built around your process.

  • Portals & phone-first apps

    Separate portals for staff, field teams and customers that work well on a phone.

  • SaaS products

    Subscription products with private workspaces, roles, trials and payments.

  • Security & privacy

    Each customer's data kept separate, and access checked automatically before release.

This work also shows

Capabilities

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